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Agencyport Receives 2012 RAVE Award from Tech Decisions and Novarica
BOSTON, MA – May 17, 2012 – Agencyport Software, a leading provider of software and services to the global insurance and reinsurance industries today announced that is has won a 2012 RAVE Award in the Agency Management Systems Connectivity category and an honorable mention in the Agent Portal category this week during the ACORD LOMA Insurance Systems Forum in Orlando, Florida. The awards, which were presented by insurance technology trade publisher Tech Decisions for Insurance and insurance technology analyst firm Novarica, recognizes solution providers whose technology delivers exemplary value to their customers, as measured by senior IT executives at P&C insurance companies as surveyed by Novarica.
The RAVE awards, which are based on Novarica's Average Customer Experience (ACE) Ranking methodology, are awarded to solution providers like Agencyport who have attained the highest aggregate rankings during the past twelve months. The ACE ranking by Novarica measures customer satisfaction levels objectively across a wide range of areas, and the results are intended to guide insurers as they consider potential solution providers. Read more about the RAVE awards at propertycasualty360.com.
"This recognition is very important because it reflects current customer enthusiasm for our specific products and services and we are proud not only that our customers all act as references to us, but also that they would give such glowing feedback for the RAVE awards," said Mason Power, VP Product and Market Strategy for Agencyport.
Agencyport received 96% overall satisfaction for AgencyConnect®, an award winning interface solution that routes inbound quote requests from multiple systems used by independent agencies, agency management systems and comparative rating systems. AgencyConnect® not only transforms complex agency data formats into one stream of normalized ACORD XML, but it also provides single sign-on capability and integrates with rating and other systems to enable real-time experience for the agent.
An honorable mention was also awarded to Agencyport in the Agent Portal category with their AgencyPortal® solution, 94% overall satisfaction among clients. AgencyPortal® is a state of the art, web-based platform that allows P&C insurance companies of all sizes to execute key business transactions quickly and easily with their agents, brokers, MGAs or policyholders. Agencyport is the only software and services provider to achieve Gold-level rankings in the Agent Portal & Connectivity Solutions category in 2012.
"We do not consider Agencyport a vendor, but a strategic business partner," said one of the participating clients in the ACE Rankings survey. "Their team is a delight to work with and they are very responsive to our needs. In addition, enhancements and new features are delivered in a timely manner and they anticipate functionality improvements we need well ahead of time."
About Agencyport Software
"Agencyport Software makes the business of insurance more efficient through technology innovation. We offer the world's leading web-based distribution technologies, global policy administration solutions and robust business intelligence tools—a powerful mix that makes the complex business of insurance easier and smarter, and helps our customers seize opportunities and gain a competitive edge quickly."
About Novarica
"Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica's research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance software vendors. Novarica draws its knowledge from the personal experience of its principals, the ongoing information-gathering initiatives of dedicated research staff, and regular communication with insurer executives through informal networks and through the Novarica Insurance Technology Research Council, a community of more than 300 insurer CIOs and senior executives. For more information, visit Novarica.com."
About TechDecisions
"Tech Decisions, published by Summit Business Media, guides top-level insurance technology and business professionals in managing their companies' systems on a day-to-day basis and informs their decision-making for the future. Tech Decisions helps readers leverage time-tested as well as leading-edge technology products, systems, and strategies—and in making the best decisions to fulfill the business and profitability needs of today's insurance and financial services marketplace. For more information, visit PropertyCasualty360.com."