A warm AP welcome to Fil Firmani!

We are proud and excited to announce that Fil Firmani, a 25-year product and digital strategy veteran, has joined the Agencyport leadership team as SVP of Product and Strategy. With a career spanning from Accenture and Epsilon to Fidelity Investments, BusinessEdge Solutions (now part of EMC Consulting) and other leading companies, Fil brings just the […]

Can’t get enough ACORD?

Neither can we. That’s why we set out on a quest at the beginning of 2015 to become the industry solution provider with the most ACORD Certified Experts (ACEs) – evah! You may remember reading about this endeavor in my May blog post, AP University Hits the Airwaves. Since that time, Agencyport has shepherded 13 […]

Casting Call – Open to Customers!

Ever considered the possibility of acting on the big screen? This could be your chance to make that dream a reality! To celebrate our Tenth Annual Conference, we are entering uncharted territory by inviting you, our customers, to star in our opening video with us.  If you aren’t familiar with The Guru, Kenny Frawd or […]

Agent Aggravation: Upload That Doesn’t Work

Doing a Google search on “Agent Upload” quickly reveals the pain associated with the process. With auto-completes of the phrase like Agent Upload “fail,” “problems,” and “is locked,” it’s no surprise that Agents continually tell us that Upload is “broken.” But, for us technologists and carriers who’ve dedicated a lot of time to improving Upload, […]

Boost Efficiency Without Rocking the Agent’s World

It’s a balancing act that carriers regularly face: how much agent routine is worth disrupting or changing in the name of improved efficiency? The question is paramount when considering a new core system. The long-term benefits of modern PAS solutions are clear, but the potential pain for agents during a prolonged implementation can be detrimental […]