Welcome Aboard, Merchants!

We’re extremely proud today to announce that Merchants Insurance Group has joined the family of leading P&C carriers using our distribution solutions to power increasingly complex and fluid business strategies. Opting for a best-of-breed over single-single system architecture, Merchants will use AgencyPortal® and Turnstile® to help advance its commercial lines offering, expand its online presence in […]


Anyone who knows us knows that how independent insurance Agents think is at the core of what we build for them. It was only a matter of time before we dedicated an entire site to that thinking. Welcome to powertotheagents.com, Agencyport’s latest step in our ongoing mission to listen to Agents and to share what […]

In Search of the Elusive 10

Come on, admit it. Deep down we all want the perfect 10… the recognition that we did the best work possible. At Agencyport, this drive comes into play every time we interact with a customer. It’s a daily goal for each of us to provide as flawless an experience as possible—to provide a product that […]

Going Direct: Where Do Agents Stand?

Carriers selling direct to the consumer is not a new topic, especially in personal lines, but with the model expanding into small commercial, the discussion is becoming more complex and interesting from both the carrier’s and the agent’s perspectives. How is it impacting long-standing carrier/agent relationships? Can the agent continue to add value and make […]

ACORD 20/20: Standards Future Thinking

Earlier this month, Mike Albert, Agencyport’s SVP of Product Strategy and R&D, and I were invited to attend a roundtable as part of the ACORD 20/20 strategic planning process. ACORD 20/20 is a community of forward-thinking executives and thought leaders that represent agents, insurers, reinsurers, and solution providers. The mission is to identify the challenges […]

New Technology Helps Plug Commercial Lines Leaks

The commercial lines underwriting process is complicated. Pricing and assessing risks is challenging, and, sadly, many underwriters are still using spreadsheets and hunting in online databases for information to support their decisions instead of embracing automated technology to improve the process. ITA Pro’s December digital issue explores the challenges that leakage presents in this market […]