When the Sword Group acquired AgencyPort in November 2009 (announced in the press and on this blog), the story centered around enhancing what AgencyPort had to offer in insurance technology solutions and how AgencyPort could expand into new global markets.
Today we announce our new web site which describes how AgencyPort and other Sword solutions fit together to offer the insurance industry a unique combination of products that can be bought independently as best of breed components or purchased together as a bundled package.
Each of our solutions helps our clients grow their market share, expand into new markets, and improve their producer and policyholder satisfaction. While we offer products that enable a better customer experience throughout more of a customer lifecycle from sales to policy servicing and client support, we are still known for being quick to market with solutions that deliver immediate business value.
In a few months’ time since joining Sword, we have come together with the teams at Sword Intech (provider of the most flexible single system for policy administration, claims and billing used by over 60 P&C carriers in the UK, US, Bermuda, Europe and elsewhere) and Sword Ciboodle (with whom we are building on their leading platform for service center CRM applications and workflow and developing a CRM for insurance) to define this new combination of distribution, policy administration, CRM and business intelligence tools (have you seen our book analytics and risk aggregation service?).
While we are still laser-focused on the U.S. market, we have also begun to leverage what Sword can offer in taking AgencyPort solutions to new markets. I write today from London where we now have Sword AgencyPort staff working full-time on solutions for the Lloyd’s, London and European markets.
We have taken our new and enhanced story on the road to clients, had an independent third party survey our clients and spoken at length with our trusted partners at Novarica, Celent, Forrester and Gartner. Thank you for the help, and from your insight we have enhanced our collective product roadmaps and built demonstration systems combining our products.
We chose to release this new website on the eve of the annual ACORD Forum in Las Vegas because we are ready to show you our products and how they fit together. Please stop by our booth at ACORD (booth #341) and see the new set of solutions from AgencyPort such as a working portal on a mobile device and let us introduce you to the new insurance division at Sword.