As noted at the time that AgencyPort was acquired in late 2009, the intention of the Sword Group was to pull together a strategic division focusing on the global insurance industry. This week we announce the management team, market vision and goals for our new division.
With 350 staff serving over one hundred clients in 17 countries with offshore delivery and services staff in Wales and India, the new Sword Insurance division just needed a strategic vision to combine the strengths of Sword Intech, Sword AgencyPort and Sword Ciboodle and a management team to execute on that vision for our customers.
Today we announced the new vision and management team led by Sword AgencyPort co-founders Steve Hauck and Eric Harnden and Sword AgencyPort’s Curt Stevenson. The three have worked together successfully already for ten years.
The market strategy that seemed sensible at the time of the acquisition of AgencyPort has been developed and market-tested with global clients and industry analysts like Novarica, Celent, Gartner and Forrester. We offer a unique combination of products from front-office distribution technology to back-office policy administration complemented with business intelligence tools. Our delivery teams (onshore and offshore) are dedicated to customer satisfaction.
An increased R&D budget funded by the parent company will ensure that the roadmaps of the individual product teams are achieved and also to drive an integration roadmap to offer the market unique combinations of policy administration and point of sale applications or an insurance CRM with transaction portals bundled together.
We have updated the sword-insurance.com website to have two versions: one for North America and one for Europe (which replaces the Sword Intech website). You can toggle back and forth at the top right of the site. This blog, once focused on all things AgencyPort has begun to discuss matters relevant to all markets Sword Insurance serves.
For us, the customer-centric value system is the highest priority – it has served Sword AgencyPort well for ten years (all of our clients act as references) and will drive our product development and delivery teams across all of Sword Insurance. We’ve already seen delivery and product integrated at client sites. Let us know how we can better serve you.