Category Archives: Conversion

True Portal Success Requires Alignment

As you may remember, I recently hosted a roundtable discussion about Agent and Consumer portals at the Guidewire Connections conference. During the conversation, I discussed a diagram that Agencyport uses to illustrate the extreme value that a modern, decoupled agent or consumer portal can provide if Carriers align key elements behind it. To achieve optimum […]

Our Challenge: Share What You Know

After unveiling our new Developer Zone to our customers at our recent conference in Stowe, Vermont, we are now proud to officially announce its availability to everyone.  That’s right, everyone.  No usernames or passwords. Open access to our entire volume of technical content. Because that’s the way we think it should be, and we’re urging […]

Let’s Up the Failure!

When was the last time you had the freedom to inconsequentially fail? At this week’s “State of the Industry and Industry Analyst Panel Discussion” at the ACORD/LOMA Conference in Orlando, Deb Smallwood from SMA, Matthew Josefowicz from Novarica, Karen Pauli from TowerGroup, Steve Weisbart from the Insurance Information Institute and Anthony O’Donnell from Insurance Innovation […]

Shielding Agents During a PAS Conversion

If you are an insurance IT exec reading this post, there’s a really good chance that your company is in the middle of—or seriously thinking about—a policy administration system conversion or consolidation.  A really good chance. In fact, Novarica tells us more than one-third of the industry currently falls into this new policy system bucket. […]

Rethinking the Small Commercial Bridge

Agents everywhere scream at P&C carriers about their poor Small Commercial[1] agency interface solutions. The reasons are many, but, ultimately, Agents don’t want to key the same data multiple times.  Today, in order to get three quotes, Agents have to enter data into their own management system and then again into three different carrier systems. To […]

Leading the Way in Professional Services

We’re proud to announce that our Professional Services team has been named to the top 5% Best of the Best in professional services by Service Performance Insight (SPI) in the organization’s 2014 Professional Services Maturity™ Benchmark Report.  SPI is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make “quantum […]